What are the main components of a chatbot?
The main components of a chatbot are the user interface where people type or speak, a language understanding layer that interprets intent, a dialogue manager that tracks context and decides the next step, a knowledge source and retrieval system, integrations with business systems, a response generator, and analytics for monitoring and improvement.
Components
In LLM-based chatbots, understanding, dialogue management and generation are often handled by the same model, guided by instructions.
