How do you keep humans in the loop with AI agents?
Keep humans in the loop by defining which actions need human approval, routing low-confidence or high-risk cases to people, letting staff review and edit AI drafts before sending where accuracy matters, sampling completed AI work for quality, giving clear override and rollback controls, and logging every human and AI decision for audit.
Levels of human involvement
Design tips
Make approval requests specific and fast to decide, avoid approval fatigue by only gating real risk, and track how often humans override the AI.
