What is two-way sync?
Two-way sync, or bidirectional sync, keeps data consistent between two systems so that a change made in either one is automatically reflected in the other, for example a ticket status updated in a help desk also updating the linked issue in an engineering tool.
One-way vs two-way sync
| One-way | Two-way | |
|---|---|---|
| Direction | Source → target | Both |
| Edits in target | Overwritten or lost | Synced back |
| Use | Reporting, backups | Live collaboration |
Challenges
Conflict resolution, field mapping, permissions and rate limits.
Why it matters for AI
AI agents need current data and must write changes back to the systems people use. DevRev's AirSync is designed for this.
